Privacy Policy

Privacy Policy

1. Overview

SUMMEDUPMATHS LIMITED (“Summed Up Maths”, “SUM”, “we”, “us” and “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you use the Summed Up Maths website, mobile application, learning platform, live classes, recordings, educational resources, community features and related services.

Please read this Privacy Policy carefully. By using SUM, you acknowledge the practices described in this policy.

We may update this Privacy Policy from time to time. The latest version will be made available through our website or application.

2. Information We Collect

We may collect information directly from you, automatically when you use our services, and through service providers used to operate the SUM platform.

Information you provide to us

This may include:

Name

Email address

Phone number

Login and account information

Student year group or programme

Account preferences

Support requests

Messages and communications

Community posts, comments or responses

Feedback and survey responses

Where a parent or guardian creates or manages an account on behalf of a student, we may also collect:

Parent or guardian name

Email address

Phone number

Relationship to the student where relevant

Learning information

We may collect information relating to use of our educational services, including:

Courses or groups joined

Lessons accessed

Recordings viewed

Worksheets and resources accessed

Quiz or assessment activity

Course progress

Attendance information

Responses submitted through learning activities

Technical information

When you access our website or application, certain information may be collected automatically, including:

Device type

Operating system

Browser type

IP address

App usage information

Login activity

Diagnostic information

Crash and performance information

The exact information collected depends on the technologies used to provide the SUM platform.

3. How We Use Your Information

We may use personal information to:

Create and manage user accounts

Provide access to classes, courses and educational resources

Deliver live classes and recordings

Track access to learning materials

Provide customer support

Respond to enquiries

Send service-related communications

Notify users about classes, recordings, resources and announcements

Operate community features

Improve our educational content and platform

Analyse how users interact with SUM

Maintain the security and reliability of our services

Prevent fraud, misuse or unauthorised access

Comply with applicable legal and regulatory requirements

Send marketing communications where permitted by law

4. Legal Basis for Processing

Where the GDPR applies, we process personal information only where we have an appropriate legal basis.

Depending on the circumstances, this may include:

Contract

We may process personal information where necessary to provide services that have been requested by you or by a parent or guardian acting on your behalf.

Legal Obligation

We may process information where necessary to comply with applicable laws or regulatory requirements.

Legitimate Interests

We may process information where necessary for our legitimate interests, provided those interests are not overridden by your rights.

These interests may include:

Maintaining platform security

Preventing misuse

Improving our services

Providing customer support

Understanding how SUM is used

Consent

In some circumstances we may ask for your consent before processing information.

Where processing is based on consent, you may withdraw that consent at any time.

5. Children and Young People

SUM provides educational services primarily to secondary school students and recognises that many users may be children.

Where consent is relied upon as the legal basis for providing an online service directly to a child, applicable Irish data protection requirements will be followed.

Where required, parental or guardian involvement or consent may be requested.

Not every processing activity involving a child relies on consent. Personal information may be processed on another lawful basis where appropriate.

We aim to process children's personal information in a way that takes account of their age, privacy and best interests.

6. Live Classes and Recordings

SUM classes may be recorded and made available to authorised students.

Recordings may contain information voluntarily provided during a class, including:

Display names

Audio contributions

Chat messages

Questions

Responses

Students should avoid sharing unnecessary personal information during live sessions.

Where practical, SUM will configure classes to minimise unnecessary exposure of student information.

Recordings are used primarily to provide educational content to users with access to the relevant programme.

7. Community Features

SUM may provide community areas, chats, comments or discussion features.

Information posted in these areas may be visible to other authorised members of the relevant group.

Users should not share sensitive or unnecessary personal information in community areas.

SUM may moderate community content where appropriate to maintain a safe educational environment.

8. Notifications and Communications

The SUM mobile application may send notifications relating to:

Upcoming classes

New recordings

Course updates

Resources

Announcements

Account activity

Users can normally manage push notification permissions through their device settings.

We may also send service-related emails or communications required to operate your account.

Marketing communications will only be sent where permitted by applicable law.

9. How We Share Information

We may use trusted third-party service providers to operate SUM.

These providers may assist with:

Learning platform technology

Mobile application technology

Website hosting

Cloud storage

Video conferencing

Email and communications

Analytics

Customer support

Authentication

Security

These service providers may process personal information on our behalf where necessary to provide their services.

We expect providers handling personal information on our behalf to use appropriate privacy and security safeguards.

We may also disclose information:

Where required by law

To protect the security of our services

To protect the rights or safety of SUM or its users

With your consent

As part of a legitimate corporate restructuring or transfer where permitted by law

SUM does not sell your personal information.

10. International Transfers

Some technology providers used by SUM may process or store information outside Ireland or the European Economic Area.

Where personal information is transferred internationally, we will seek to ensure that appropriate safeguards are used in accordance with applicable data protection law.

These may include recognised adequacy decisions, Standard Contractual Clauses or other lawful transfer mechanisms.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or where retention is required by law.

The appropriate retention period may depend on:

The type of information

The reason it was collected

How long an account remains active

Security requirements

Support requirements

Applicable legal obligations

Where information is no longer required, we will delete or anonymise it where appropriate.

12. Security

We take reasonable technical and organisational measures designed to protect personal information against:

Unauthorised access

Loss

Misuse

Alteration

Disclosure

Destruction

However, no internet-based service or electronic transmission can be guaranteed to be completely secure.

Users are responsible for keeping their passwords and account credentials secure.

13. Your Data Protection Rights

Depending on applicable law, you may have the right to:

Access personal information we hold about you

Request correction of inaccurate information

Request deletion of your information

Request restriction of processing

Object to certain processing

Request portability of certain information

Withdraw consent where consent is the legal basis

Lodge a complaint with a data protection authority

To exercise your rights, contact:

[email protected]

We may need to verify your identity before fulfilling certain requests.

14. Account Deletion

Users may request deletion of their SUM account through functionality available in the application where provided, or by contacting:

[email protected]

Deleting an account may result in loss of access to:

Courses

Recordings

Community content

Course progress

Account history

We may retain limited information where required by applicable law or where reasonably necessary for security, fraud prevention or regulatory purposes.

15. Cookies and Analytics

Our website and platform may use cookies and similar technologies to:

Keep users signed in

Remember preferences

Maintain security

Analyse platform performance

Understand how users interact with SUM

Where required by law, consent will be requested before non-essential cookies or similar technologies are used.

We may also use analytics tools to understand:

Pages or screens viewed

Features used

Session activity

Device information

Technical performance

This information helps us maintain and improve our services.

16. Links to Other Services

The SUM website, application or educational resources may contain links to third-party websites or services.

We are not responsible for the privacy practices of independent third parties.

Users should review the privacy policies of those services where appropriate.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

Our services

Technology

Service providers

Legal or regulatory requirements

The latest version will be made available through our website or application.

18. Complaints

If you have concerns about how SUM handles your personal information, please contact us first at:

[email protected]

You may also have the right to make a complaint to the Irish Data Protection Commission.

19. Contact Us

For privacy questions, data protection requests or account deletion requests:

SUMMEDUPMATHS LIMITED
Email: [email protected]

Summed Up Maths
[email protected]
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